Frequently Asked Questions
At the Nanny Collective, we understand that choosing childcare is a big decision, and you deserve clear, honest answers. Below you’ll find responses to the most common questions families ask us. If you don’t see what you’re looking for, we’re just one message away.
Are you a nanny curious about working with us? Visit our nanny page to learn more about what it's like to be part of our team.
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All of our nannies are carefully selected professionals with at least two years of full-time childcare experience. They’re fluent in English or Spanish (many are multilingual), are CPR and First Aid certified, and have verified professional references, have undergone identity-, police-, and social-media checks, and in-person interviews before they become part of our team. Many also hold university degrees, are a licensed teacher or nurse, and/or have had child development training.
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Yes! Many are bilingual or multilingual, perfect for families seeking language immersion or support in more than one language. Let us know your preference during your intake.
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Each nanny goes through a thorough vetting process to ensure a high standard of safety, reliability, and alignment with our values:
Background, identity, and police checks
Social media screening
Verified professional references
In-person interviews
CPR & First-Aid training for children and babies
Ongoing training and monthly check-ins
About Our Nannies
Family–Nanny Matching & Support
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Absolutely. Let us know which service you’re interested in and we will inform you about the process of changing your nanny.
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After your intake fee (€100), we’ll match you with a nanny you feel comfortable with. Once matched, you can schedule a trial day(s) to ensure the fit is right.
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A Flexible Nanny is for short-term or occasional support, with no contracts involved. You simply use the services from a nanny from our team and pay us per-hour. A Long-term Nanny is for consistent care (3–6+ months) for your family which starts at 10h/week, where we help you with the nanny match and setting up a contract between you and the nanny. It covers full legal support, and offers a structured, committed solution to your childcare.
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Yes; with the Long-term Nanny service, we manage payroll, contracts, and ensure legal compliance with Spanish employment law. All so you’re fully supported and secured of your nanny.
Scheduling & Customization
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Yes, all our services are built around your needs. Whether you need morning drop-offs, afternoon pickups, weekend support or a full-time nanny, we’ll tailor a solution that fits.
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We invoice you monthly based on agreed minimum hours. Extra hours are added to the next month’s invoice. It’s simple and flexible.
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We understand that nannies may need time off due to illness or personal reasons. To anticipate such cases, with our Flexible Nanny option we match you with both a Primary and a Supporting nanny so you’re never left without support. If both are unavailable, we’ll arrange a temporary replacement for seamless care.
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Definitely. Our Flexible Nanny service is perfect for short-term stays or a holiday in Barcelona. No contracts, no admin. Reliable care when you need it.
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No problem! She will get paid her usual hourly rate and extra expenses will be covered by you as a family.
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Any expenses related to your child's care during outings, such as meals, tickets, or activity fees, should be covered by the family.